Atlanta · East Point · College Park, Georgia

ATL Airport Park & Ride Mobile Roadside Assistance

Returned on the shuttle to a car that will not start, a flat tire or a lockout? HURT helps drivers at park-and-ride shuttle parking lots around Hartsfield-Jackson International Airport, including off-airport lots and hotel shuttle parking in Atlanta, East Point and College Park.

24/7 dispatch. Share the lot name and your parking space so we can confirm access, service availability, pricing and an arrival estimate.

Request Park & Ride roadside help

Call (470) 217-0217
Mobile jumpstart assistance for a dead vehicle battery
Battery help at your vehicle
Mobile tire replacement assistance
Tire service where you parked
Roadside tow truck assistance
Towing when you cannot drive

Roadside services for shuttle parking customers

Flat tire change

Have a usable spare? Request a tire change in an accessible parking space. Tell us where the spare is stored and whether your wheels have locking lug nuts.

View service details

Mobile rim repair

Air loss, vibration or a damaged wheel? Send a clear photo of the rim. Dispatch can assess whether on-site rim repair or transport to a shop is appropriate.

View service details

Lost keys & key reprogramming requests

Lost your car keys during your trip, or is the vehicle no longer recognizing the key fob? Call or text with the vehicle year, make and model and whether you have a spare key. Dispatch must confirm vehicle-key replacement or key reprogramming availability before sending help. A vehicle locksmith, dealer or tow may be necessary; door unlock service alone will not solve missing or unrecognized keys.

Help us find your car after the shuttle ride

  1. Send the parking lot or hotel name and its street address from your receipt or reservation. The airport terminal alone is not the vehicle pickup location.
  2. Include the row, space number, shuttle stop, deck level and a nearby sign. Ask lot staff to help locate your vehicle if needed.
  3. Share gate entry instructions, staff contact details and any height restrictions. A technician or tow truck needs permission and space to work safely.
  4. Send your vehicle year, make, model and color, phone number and needed service. Include tire size, fuel type or EV connector when relevant.

GPS is a useful backup, but a lot name and marked space are more reliable in decks. Stay away from shuttle lanes; if anyone is in immediate danger, call 911 or notify parking staff.

Park-and-ride coverage around ATL

Request mobile assistance at shuttle bus parking lots throughout the airport area, including facilities near Camp Creek Parkway, Airport Boulevard, Virginia Avenue, Old National Highway and the I-85 / I-285 corridor. Each lot has its own entry rules; dispatch checks your exact location rather than assuming every facility is accessible.

Park & ride roadside questions

Customers at airport park-and-ride and shuttle parking lots throughout the Hartsfield-Jackson area in Atlanta, East Point and College Park can request service. Send the exact facility name and parking space. Dispatch confirms entry permission, clearance and safe access for each location before sending help.

Back from your flight and stranded?

Tell dispatch where your vehicle is parked and what happened. We’ll confirm the next step.

Call 24/7: (470) 217-0217Roadside assistance — tap to call