Atlanta driver safety guide
Atlanta Roadside Emergency Guide
What to do in the first five minutes after a breakdown on I-285, I-75, I-85, I-20, GA-400 or any Atlanta street — and how to get help fast.
First 5 steps
- 1
Get off the road
Signal and move as far right as you safely can — shoulder, exit ramp or parking lot. Avoid curves, bridges and travel lanes.
- 2
Hazards on
Turn on your hazard lights right away. At night, keep your interior light on so others see you.
- 3
Stay buckled in
On an interstate shoulder, stay inside with your seatbelt on. Most shoulder injuries happen outside the car.
- 4
Exit away from traffic
If you must get out, use the side away from traffic and stand behind a guardrail — never between your car and traffic.
- 5
Call 911 if unsafe
Anyone hurt, car in a travel lane, smoke or fire, or you feel unsafe.
Who to call
- 911Injury, fire, a car blocking a lane, or you feel unsafe.
- *GSP (*477)Georgia State Patrol from a cell phone — non-emergency highway problems and disabled vehicles.
- (470) 217-0217HURT 24/7 roadside — tire change, tire replacement, jumpstart, battery replacement, lockout, fuel and towing.
What to tell roadside dispatch
- Your exact location: interstate, direction (northbound/southbound or inner/outer loop on I-285), nearest exit or mile marker.
- Or share your phone's GPS — it's the fastest way to be found.
- Vehicle year, make, model and color.
- What happened: won't start, flat tire, out of fuel, locked out, crash, overheating.
- For tires: the tire size on the sidewall and whether you have a usable spare and wheel-lock key.
- A callback number in case the call drops.
Share your GPS location with dispatch
Can't make a call? Text us your location and vehicle details instead — the message opens with the blanks already laid out, so you just fill them in and send.
Copy & share your GPS coordinates
Can't call or type it all out? Tap the button, pick your direction, then copy or share the whole message with dispatch.
Common breakdowns and what to do
Dead battery
Clicking or no crank usually means a weak battery. Turn off lights and accessories. A jumpstart plus a battery test tells you whether it needs replacing — Atlanta summer heat shortens battery life.
Jumpstart serviceFlat tire or blowout
Grip the wheel, ease off the gas, and steer straight while slowing — don't slam the brakes. Don't drive on a flat; it can ruin the rim.
Mobile tire changeOverheating
Pull over and shut the engine off. Never open a hot radiator cap. Let it cool at least 30 minutes before checking coolant.
Emergency towingOut of gas
Coast to the shoulder as soon as the engine sputters. Don't walk along the interstate to a gas station.
Fuel deliveryLocked out
If a child or pet is locked inside, call 911 first. Otherwise stay near the car in a safe, lit spot.
Car lockout helpAtlanta highway tips
- I-285: say inner or outer loop
- I-75: note express lanes
- I-85: airport and Spaghetti Junction
- I-20: east and west exits
- GA-400: commuter exits
Atlanta roadside FAQs
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